Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Donation Refund Policy
PAR Malaysia have developed a donation refund policy as part of our commitment to honouring and respecting the financial contributions that people make to us. We recognise the importance of donations and want to ensure we establish appropriate principles of transparency and fairness in regard to the management of refunds.
This policy outlines the circumstances under which PAR Malaysia will refund a donation.
PAR Malaysia hopes that those who wished to donate would consider their decision carefully and check thoroughly their donation amount(s) during transactions.
PAR Malaysia recognises that it is possible to make an error when performing online donation or for the donors to change their mind about the donation made. It can also occur that an error can be made by PAR Malaysia or our financial institution due to some system glitch, network disruptions and so on.
Under this policy, PAR Malaysia will endeavour to refund donations in accordance with the following principles:
If an error is made in making online donation or if the donor changes their mind, we will honor all requests for refund that are made in writing within 15 days of the date the donation was made. The written refund request should include the details of the initial transaction including date, donation amount, donor’s name, ID, tax invoice number and the nature of the error.
Requests for refund can be sent by email to firstname.lastname@example.org
PAR Malaysia will fully examine all requests for refund and endeavour to ensure that genuine errors are rectified, however we are under no obligation to give refunds and the decision on refunds will be at PAR Malaysia’s discretion.
If an amount is adjusted by PAR Malaysia, the original receipt issued for the incorrect amount will become invalid and a new receipt will be issued for the amount of the adjusted donation.
PAR Malaysia reserves the right to pass any refund transaction fee charged onto the donor.
Refunds will be returned using the original method of payment – if donation has been made by credit card, the refund must be credited to that same credit card.
Should an error be made by PAR Malaysia or our financial institution(s), a refund of the full amount will be made once we are notified of the error in writing.
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How we use collected information
PAR Malaysia may collect and use Users personal information for the following purposes:
To run and operate our Site
We may need your information display content on the Site correctly.
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on March 05, 2017